This design document outlines the training for property managers at the Redwood Creek Apartments, who are struggling with resident retention. The business goal is to retain residents through proper education and communication to reduce turnovers. Property managers will learn to proactively provide appropriate communication and resources, and will respond to issues/complaints in a timely manner. 

Other Deliverables: 

Resident Education and Communication for Property Managers Storyboard 

Resident Meeting Components Job Aid 

Issue and Complaints Cheat Sheet

Resident Education and Communication for Property Managers eLearning Module

This detailed storyboard was created for an eLearning course designed to train property managers at an apartment complex who are struggling with resident retention. The business goal is to retain residents through proper education and communication to reduce turnovers. The storyboard features a custom color palette, triggers, layers, drag-and-drop, accordion and marker interactions, an ongoing scenario, motion paths, and a custom script. 

Other Deliverables:

Resident Education and Communication for Property Managers Design Document 

Resident Meeting Components Job Aid 

Issue and Complaints Cheat Sheet

Resident Education and Communication for Property Managers eLearning Module

Design Document: New Server Training 

This design document outlines the training for new servers at the Azure Bar and Grill Restaurant. It is part of a larger training program and covers customer service. By the end of this training, new servers will know how to greet and check-in with guests properly, as well as the correct times to bus items from the table. 

Other Deliverables:

New Server Training eLearning Module

Storyboard: SmartArt Training

This detailed storyboard was created for a microlearning TechSmith Camtasia video designed to train business consultants at EcoInnovate Solutions. The business goal is to improve PowerPoint presentations by creating engaging visuals with SmartArt. This storyboard features a screen recording tutorial, script, text-to-speech, callouts, animations, behaviors, and background music. 

Other Deliverables: 

How To Use SmartArt in PowerPoint 

This detailed storyboard was created for a microlearning Vyond video designed to train all employees at Blue Wave Technologies. The business goal is to inform employees of the new recycling and composting program beginning in their office. This storyboard features a script, text-to-speech, motion paths, custom graphics, characters, and scenes, and background music. 

Other Deliverables: 

Company Recycling Program